Facilities Manager/Preparator (EEO# AA1-17)

Job Category: Unclassified
Full Time

The Facilities Manager/Preparator is responsible for the installation of exhibitions and for the maintenance and care of special facility features at the museum. This position reports to the Collections and Exhibitions Manager to handle art preparation needs, and to plan, schedule, and follow a timeline to meet exhibition deadlines. The Facilities Manager/Preparator is the liaison to the university facilities department managing work orders, work requests, and hiring/supervising the work of outside contractors.

Duties and Responsibilities
  • Submit work orders and requests to UL Facilities and monitor work
  • Obtain bids and negotiate vendor contracts as needed
  • Manage installation and de-installation schedules in consultation with the Collections and Exhibitions Manager
  • Work with Collections and Exhibitions Manager and Curator on the design of exhibition and object installations and lighting
  • Manage the museum's workshop, including maintaining inventory of general facilities and exhibition supplies, furniture, and equipment; and research and purchase tools, equipment, and general hardware supplies
  • Provide supervision of temporary regular and student personnel who may assist with installations
  • Perform other duties as assigned
  • Experience in carpentry, property maintenance, and project management
  • Able to lift heavy objects, use ladders, power tools safely, and drive a scissor lift
  • Ability to resourcefully solve problems and work flexibly and accurately under pressure in a fast-paced environment
  • Art handling, installation, and fabrication experience
  • Familiarity with AV and digital technology a plus
  • Knowledge of professional standards of care for artworks
  • Strong communication skills
  • A self-starter wit the ability to work independently and interdepartmentally

Monday-Friday, 8:30-5:00pm. Additional evenings and weekends as needed.

To Apply:
Send a cover letter, resume, and three professional references to Cami Joseph by September 15 - CLJ9141@lousiana.edu

Store Manager/Visitor Services

Job Category: Unclassified
Full Time

The Store Manager/Visitor Services Coordinator is responsible for the management, supervision and oversight of all operational aspects of the Museum Store and provides a high level of customer service and information to visitors as they experience the Museum. This position insures that visitors have a safe, educational and beneficial experience that translates into return visits and/or commitment and loyalty to the museum.This position reports to the Marketing/Membership Manager.

Duties and Responsibilities
  • Plans and executes yearly museum store budget to meet and exceed annual sales goal. Maintains all financial records/spreadsheets necessary for budget control including weekly, monthly and quarterly reports. Reconciles daily cash register reports and prepares bank deposit.
  • Insures that merchandise is an assortment of quality products closely aligned with the Museum’s mission and brand. Attends merchandise shows as necessary to purchase store inventory and special exhibition merchandise as appropriate. Orders inventory and analyzes financial records. Prepares monthly summaries as basis for future budgeting/buying. Develops Museum products when necessary. Controls inventory through markdowns, merchandise returns. Maintains vendor relationships. 
  • Will periodically work in the museum store in order to ensure customer service effectiveness and to assist in the development of business strategies to raise our customers’ pool, expand store traffic and optimize profitability. 
  • Oversees all Store operations including but not limited to display, signage, e-commerce, housekeeping, physical inventory and execution of markdowns.Manages Visitor Services Specialists, providing supervision on evenings and weekends.
  • Must be available to work evenings or weekends as needed.Perform other duties as may be required from time to time
Preferred Qualifications
  • Bachelor’s Degree required
  • 3 years prior retail experience required.Experience in analyzing profit and loss a plus.
  • Excellent organizational skills and ability to multi-task.
  • Great attention to detail.
  • Ability to work well with staff, students, and volunteers to promote excellent customer service.
  • Self-driven; able to lead visitor service specialists and volunteers in creating inspiring and educational visitor experiences.
  • Ability to create effective partnerships across departments and to align retail and visitor services strategies with institutional vision.
  • Experience in managing the financial and analytic activities necessary to achieve strong profits.
  • Willingness to work non-traditional hours, think independently, take initiative and meet deadlines.
  • Must be able to resolve conflicts, and provide motivation.
  • Proficiency with Microsoft Office and POS software.
  • Knowledge of art and prior museum experience a plus.

Tuesday - Saturday, 8:30-5:00pm. Additional evenings as needed.

To Apply:

Send a cover letter, resume and three professional references to Cami Joseph, Assistant to Director, Hilliard University Art Museum artmuseum@louisiana.edu


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